This Privacy Policy explains how Sky Vision Refreshments ("Sky Vision," "we," "us" or "our") collects, uses and shares information when you visit skyvisionrefreshments.com (the "Site") or contact us through it. By using the Site, you agree to the practices described here.
Information we collect
Information you give us
When you request a quote, fill out a form, call us or email us, we collect what you choose to share. That usually includes your name, business name, email address, phone number, the approximate number of employees or visitors at your location, the services you are interested in and any message you send.
Information collected automatically
When you visit the Site, we and our service providers automatically collect certain information about your device and visit. This can include your IP address, browser type, device type, operating system, referring website, pages viewed, links clicked, time spent on pages, the date and time of your visit and your approximate location (city or region) based on your IP address. We collect this through cookies, pixels, tags and similar technologies, described below.
If you arrive at the Site from one of our ads or a tagged link, we also record the ad click identifier and campaign details from the link (such as the source, medium and campaign name) and the page you landed on. We keep these in a cookie on your browser for up to 90 days and attach them to any quote request you send, so we know which ads and campaigns lead to requests.
Information from third parties
We may receive information about you from advertising and analytics partners, such as reports on how our ads perform. This information is generally aggregated and does not identify you personally.
How we use your information
We use the information we collect to:
- Respond to quote requests, questions and service requests
- Provide, schedule and support our vending, micro market, office coffee, pantry, and water and ice services
- Follow up with businesses about our services, including by email or phone
- Operate, maintain and improve the Site
- Understand how visitors find and use the Site
- Run, measure and improve our advertising, including showing ads to people who have visited the Site
- Protect the Site and our forms from spam, fraud and abuse
- Comply with legal obligations and enforce our terms
Cookies and tracking technologies
Cookies are small files stored on your browser. We and our partners use cookies, pixels, tags and similar tools for the purposes below. We use Google Tag Manager to manage these tools on the Site.
- Analytics. We use Google Analytics to understand how visitors use the Site. Google Analytics collects information such as the pages you visit, how long you stay and how you arrived. You can learn how Google uses information from sites that use its services and opt out with the Google Analytics opt-out browser add-on.
- Advertising. We use Google Ads to show ads, measure when an ad leads to a quote request or call, and show ads to people who have visited the Site (remarketing). When you submit a form, we may send Google a hashed (one-way scrambled) version of your email address and phone number so Google can measure whether our ads led to your request. Google does not receive the readable values. You can manage the ads Google shows you in My Ad Center.
- Attribution. A first-party cookie stores the ad click and campaign details described under "Information collected automatically" for up to 90 days.
- Security. Our forms use automated checks to tell real visitors apart from bots. These checks run on our own servers and do not use third-party tracking.
Most browsers let you block or delete cookies in their settings. Blocking cookies may affect how parts of the Site work. You can also opt out of interest-based ads from many companies through the Network Advertising Initiative and the Digital Advertising Alliance.
How we share your information
We share information only as described in this policy:
- Service providers. We work with companies that host the Site, store form submissions, deliver email, and provide analytics and advertising. They may use your information only to provide services to us or as described in their own privacy policies.
- Advertising and analytics partners. Partners such as Google receive information collected through cookies and tags on the Site, as described above.
- Legal and safety. We may disclose information if required by law, subpoena or other legal process, or to protect the rights, property or safety of Sky Vision Refreshments, our customers or others.
- Business transfers. If we are involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information, and we do not sell or rent the contact details you give us to anyone. Some state laws treat the use of advertising cookies for targeted ads as "sharing" or "targeted advertising." You can limit this using the opt-out options in this policy, and we honor Global Privacy Control signals where required by law.
Your choices
- Marketing emails and calls. You can ask us to stop contacting you at any time by replying to our email, using the unsubscribe link where provided or contacting us using the details below.
- Cookies and ads. Use your browser settings and the opt-out links above.
- Do Not Track. There is no common standard for browser "Do Not Track" signals, so the Site does not respond to them.
Your privacy rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, or opt out of targeted advertising. To make a request, contact us using the details below. We will need to verify your identity before acting on a request, and we will not discriminate against you for exercising your rights. You may use an authorized agent to make a request on your behalf where the law allows.
How long we keep information
We keep information for as long as we need it for the purposes described in this policy, such as following up on a quote or providing service to your business, and as required for legal, tax and accounting purposes. We then delete it or keep it in a form that no longer identifies you.
How we protect information
We use reasonable administrative, technical and physical safeguards to protect the information we collect. No website or internet transmission is completely secure, so we cannot guarantee absolute security.
Children's privacy
The Site is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.
Visitors outside the United States
The Site is intended for businesses in Washington DC, Maryland and Virginia. Information collected through the Site is processed and stored in the United States.
Links to other websites
The Site may link to websites we do not operate. We are not responsible for their content or privacy practices, so please review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above. Changes take effect when posted.
Contact us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
Sky Vision Refreshments
9090 Junction Drive, Suite 8, Annapolis Junction, MD 20701
Email: info@skyvisionrefreshments.com
Phone: (301) 691-5855